This privacy policy tells you what to expect when Daniel Paul Residential collects personal information. It applies to information we collect about:
How we use your information
We use this information to match properties available for sale or to let with prospective buyers and tenants. We do not sell or rent personal information about you to anyone. We may share your information with third parties either because we are legally obliged to or because we have obtained specific permission from you to do so.
We use a third party service, Homeflow, to collect standard internet log information and details of visitor behaviour patterns. We use this information to find out the number of visitors to various parts of the site, and to welcome return visitors. The information is held in a secure remote data centre and is processed in a way which does not identify anyone.
Any details you share using the online chat feature on our website are recorded by the provider, click4assistance, and are sent to us to continue serving you. This information is only used by Daniel Paul Residential to help deal with your enquiry and is thereafter deleted. click4assistance maintains a record of the online chat, and you can contact them to request further information.
Daniel Paul Residential may wish to contact you by post, telephone, fax, email, SMS and other electronic methods of marketing which may become relevant in the future ("Future Methods"). This would be done in order to provide you with marketing information about the products and/or services and/or special offers of Daniel Paul Residential, and those of the Selected Companies.
If at any other time you wish to change your mind about direct marketing from Daniel Paul Residential by a particular method, please tell Daniel Paul Residential by using the contact us page on this website or in the privacy policy on this website.
You should use these contact details if you have any other questions about the way in which Daniel Paul Residential processes or uses your personal information.
Daniel Paul Residential is your "Data Controller" under the Data Protection Act 1998 (the "Act"). The Act defines your rights as an individual in relation to how Daniel Paul Residential uses your personal information.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you.
UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by contacting us at the address above.
We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).
We obtain this information via Creditsafe, which uses its data partner TransUnion to supply consumer credit and identity data.
The information we receive may include data relating to your identity, credit commitments, payment history, and public record information.
This data is used solely for legitimate business purposes, including creditworthiness assessment, identity verification, and fraud prevention, in accordance with applicable data protection laws.
Further information about how Creditsafe and TransUnion process your personal data can be found in their respective privacy notices:
Contact details of the Data Protection Officer (DPO)
Daniel Doherty
Personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Depending on the activity, we rely on the following lawful bases:
Where legitimate interests are relied upon, appropriate assessments are conducted to ensure that the rights and freedoms of data subjects are protected.
Our legitimate interests include operating our business, fulfilling contractual obligations, ensuring system and data security, preventing fraud, supporting audit and compliance activities, and protecting TransUnion data. These interests are balanced against the rights and freedoms of individuals, with appropriate safeguards in place.
We may collect personal data about you from:
We may transfer personal data to recipients or service providers located outside the UK and/or European Economic Area (EEA).
Where such transfers take place, we ensure appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws. These safeguards may include the use of approved standard contractual clauses, international data transfer agreements, or transfers to countries that have been recognised as providing an adequate level of data protection.
We keep personal data only for as long as necessary for its purpose and to meet legal or regulatory obligations. Data used for credit reference or affordability checks is retained only for as long as required and then securely deleted.
You have the right to request that we limit how we use your personal data in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, and machine readable format, and to request that we transfer it to another organisation where technically feasible, readable format, and to request that we transfer it to another organisation where technically feasible.
You have the right to object to the processing of your personal data where we rely on legitimate interests or where data is used for direct marketing.
You have the right to complain to the UK Information Commissioner’s Office (ICO) or another relevant data protection authority if you are dissatisfied with how we manage your personal data.
Provision of Personal Data
Is the provision of personal data statutory or contractual?
The provision of certain personal data is primarily contractual and, in some circumstances, required to meet legal and regulatory obligations.
Personal data is required to:
What are the consequences of not providing personal data?
If you choose not to provide the personal data, we request:
Where personal data is requested for optional purposes, such as marketing communications, providing this data is not mandatory, and you may withdraw your consent at any time without affecting your ability to receive goods or services from us.
Wording for privacy policy below based on which method is used.
Based on this if they do NOT use Automated Decision Making
We may use automated systems and tools to support certain business processes, such as risk assessment, fraud prevention, affordability checks, identity verification, or record management.
These tools may analyse personal data using predefined criteria or rules to generate indicators, scores, or recommendations. However, we do not make decisions that have a legal or similarly significant effect on individuals based solely on automated processing. Any such decisions are subject to meaningful human review.
The use of these tools may influence the speed or level of review applied to an application or request, but individuals will not be subject to automatic rejection or adverse decisions without human involvement.
Based on this if they DO use Automated Decision Making
In some circumstances, we may conduct automated decision making or profiling using personal data. This involves the use of automated systems to evaluate certain information about an individual, such as risk factors, affordability indicators, or fraud signals, based on predefined rules or algorithms. Making or profiling using personal data. This involves the use of automated systems to evaluate certain information about an individual, such as risk factors, affordability indicators, or fraud signals, based on predefined rules or algorithms. Making or profiling using personal data. This involves the use of automated systems to evaluate certain information about an individual, such as risk factors, affordability indicators, or fraud signals, based on predefined rules or algorithms.
Where automated decision making is used, it may result in decisions such as the approval, restriction, or rejection of an application or service. Making is used, it may result in decisions such as the approval, restriction, or rejection of an application or service. Making is used, it may result in decisions such as the approval, restriction, or rejection of an application or service.
Individuals have the right to request human intervention, to express their point of view, and to challenge decisions made solely by automated means. Further information about automated decision making and how to exercise these rights can be obtained by contacting us using the details provided in this Privacy Policy. Making and how to exercise these rights can be obtained by contacting us using the details provided in this Privacy Policy‑making and how to exercise these rights can be obtained by contacting us using the details provided in this Privacy Policy
168 Goldhawk Road, Shepherds Bush, London, W12 8HJ / 020 8743 5254
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