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Most Tenants Unaware of the Renters’ Rights Act – What You Need to Know

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Tue 25 Nov 2025

Most Tenants Unaware of the Renters’ Rights Act – What You Need to Know

Recent research from the TDS Charitable Foundation shows that the majority of tenants in England are not familiar with the upcoming Renters’ Rights Act, which comes into effect on 1 May 2026.

Key Findings

  • Nearly 70% of tenants either have never heard of the Act or don’t understand it.

  • 51% have heard of it but are unclear about the changes.

  • 18% are completely unaware of it.

This lack of awareness means many tenants may not know how their rights and protections are changing.

How Tenants Prefer to Learn About the Act

The survey also asked how tenants would like to receive information about the Act:

  • 41% prefer short written guides online.

  • 35% would like email newsletters.

  • 26% favour short video guides or animations.

  • 21% prefer printed leaflets.

What the Act Means for Tenants

The Renters’ Rights Act will introduce several important changes:

  • No more Section 21 “no-fault” evictions – landlords cannot evict tenants without a valid reason.

  • End of fixed-term tenancies – more flexibility for tenants to stay in their homes.

  • Protection from above-market rent increases – rent hikes must be fair and justified.

  • Stronger access for families and benefit-dependent tenants – giving more people a chance at stable housing.

Why You Should Pay Attention

Dr Jennifer Harris of the TDS Charitable Foundation emphasises:

“The Renters’ Rights Act is a major opportunity for tenants, but awareness is very low. Tenants should understand their new rights so they can fully benefit from these reforms.”

With the Act coming into effect in just a few months, now is the time for tenants to educate themselves about their rights and prepare for the changes.