Agents must prepare for imminent anti-discrimination laws

Agents must prepare for imminent anti-discrimination laws

Letting agents are being warned to get ready for new anti-discrimination laws that will come into force very soon as part of the Renters’ Rights Act.

The changes, expected to take effect from 1 May 2026, will make it unlawful for landlords and agents to treat prospective or existing tenants unfairly because they have children or receive benefits.

This means practices such as blanket bans on tenants claiming benefits—often referred to as “No DSS”—will no longer be permitted. The legislation also targets more subtle forms of discrimination, including applying stricter financial requirements to certain groups without justification.

The new rules will apply across the entire rental process. Agents must ensure that no applicant is disadvantaged when making enquiries, attending viewings, accessing information, or entering into tenancy agreements.

Industry bodies are urging agents to act now and review their processes, policies, and communications to ensure compliance. Failing to meet the new requirements could lead to legal consequences, financial penalties, and reputational damage.

While the legislation introduces stricter obligations, it still allows some flexibility. For example, landlords may refuse applicants if a property is genuinely unsuitable—such as being unsafe for children or too small—but decisions must be applied consistently and fairly to all applicants.

Overall, the reforms are designed to improve fairness and accessibility in the rental market. Letting agents are being encouraged to prepare early so they can adapt smoothly and avoid potential enforcement action once the rules come into force.